The top 3 things to consider when moving to a home office… phone setup, secure VPN back to the office and optimizing home networks.
About David Hollingsworth
This author has yet to write their bio.Meanwhile lets just say that we are proud David Hollingsworth contributed a whooping 37 entries.
Entries by David Hollingsworth
By David Hollingsworth, Managing Member at Avid Communications For clients who take professional communications seriously, Avid now offers an array of services for one low monthly subscription. When purchased separately, this bundle of voice, data and video services can cost up to $75 per month per person. When taking advantage of our Avid Complete bundle, […]
By David Hollingsworth, Managing Member at Avid Communications. Over the years, customers have requested integration with their Customer Relationship Management (CRM) systems. CRM integration allows users to work more collaboratively, automatically getting information about callers and relating that to existing customer information within the CRM. For the standard CRMs like Salesforce, Outlook, ConnectWise, NetSuite, etc., […]
By David Hollingsworth, Managing Member at Avid Communications. Not all of the benefits of Avid CyberSecurity are security related. Avid CyberSecurity’s systems track and log traffic of all types. Business owners can now see how individual employees are spending their time and determine if it’s a good use of company resources. I recently asked one […]
By David Hollingsworth, Managing Member at Avid Communications. Lee Storrer joined Avid in August 2019 in the customer provisioning organization. Lee brought a vast background of expertise that has been immediately put to use helping Avid and it’s customers. Adding an additional resource in our provisioning organization was a necessity as our customer acquisition rate […]
When I added texting to my business phone number, I was surprised how many people contact me through text. Maybe I shouldn’t have been surprised, but I was. I routinely give out my business phone number for people to contact me. With our unified communications platform, if someone leaves a voicemail, the voicemail gets sent […]
By David Hollingsworth, Managing Member at Avid Communications. We wanted to introduce you to our newest offering called Avid Contact Center. You may have heard of Call Center Solutions… these solutions have been around for a long time. They help you manage inbound and outbound phone call routing. A Contact Center solution is different than […]
By David Hollingsworth, Managing Member at Avid Communications. One of the problems in our industry is that there’s too much finger pointing. What I mean by that is there are usually multiple vendors supporting your Information Technology infrastructure. You might work with one company for help desk support, another company for your internet bandwidth, a […]
By David Hollingsworth, Managing Member at Avid Communications. Historically, I really, really disliked getting a request for a video conference meeting. My typical experience was spending some time downloading and configuring specific software for the meeting. When the meeting was supposed to start, others would struggle getting connected… adding to the pain and delaying the […]