The right people, right here.

Our kids go to the same schools as your kids; we’ve probably already seen each other at Royals games. Because we’re all Kansas Citians, your success is our success.


David Hollingsworth

David Hollingsworth

Owner and founder

David’s passion is adapting new technology to meet the most sophisticated needs of our clients. Since co-founding the business 12 years ago, he’s created a long string of innovative solutions through his intense focus, attention to detail and technical expertise. It’s a hands-on approach that is rare for a business owner in today’s world.

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Direct Line: 816.994.7033
Taylor Cates

Taylor Cates

Director of Sales

Taylor joined Avid early in 2016 as Director of Sales. Taylor was no stranger to Avid prior to her joining our team and we are all very thankful she is on our side. In addition to assembling a smart, hard-working team to support our clients, she has taken Avid’s responsiveness–whether on new proposals, installation, training or post-sale support–to an even higher level.

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Direct Line: 816-994-7051
Nikki Cherrito-Fisher

Nikki Cherrito-Fisher

Senior Account Executive

Nikki is Avid’s senior Senior Account Executive, meaning that she can figure out the best solution for almost any situation because she has been involved in literally hundreds of Avid solutions. Nikki is direct, tenacious and efficient, making her a particularly valued partner for her clients. Self-taught in the world of technology, she is able to decrypt technological change for her clients.

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Direct Line: 816.994.7065
Bill Russell

Bill Russell

Account Executive

Bill is new to Avid but seasoned in the telecommunications industry, where he’s had over 15 years of data and telecom experience. Bill has the most experience among our AEs in existing phone systems like Avaya and Shoretel, which makes him adept at mapping out migrations from premise-based systems to cloud-based service.

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Direct Line: 816.994.7111
Brad Vickroy

Brad Vickroy

Account Executive

Brad’s easygoing demeanor and responsiveness makes him a favorite among his clients. He takes a consultative approach and works hard to secure the right solution for his clients. If you come to our office, you’ll spot him because he’s the only one who stands at his desk all day. If you twist his arm, he’ll show you pictures of his new baby daughter.

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Direct Line: 816.994.7066
Kyle Graas

Kyle Graas

Account Executive

Kyle claims to have been skillfully trained in customer service since a young boy (somehow) and innately sees things from the client’s perspective. Whenever we roll out a new feature, Kyle’s an early adopter and eager to share his new expertise with his clients, with a recent example being our new Call Recording/Archiving service.

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Direct Line: 816.994.7082
Shelby Fuchs

Shelby Fuchs

Account Consultant

Shelby works extensively with existing Avid customers who are making major changes or upgrades to their service. She is the world’s leading expert in converting services to run over Google Fiber, while lately she’s been involved in the implementation of large-scale WiFi projects. She takes particular pride in providing thorough phone training for clients.

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Direct Line: 816.994.7035
Laren Landgren

Laren Landgren

Agent Manager

Laren brings seven years’ experience of working with agents to Avid. Needless to say, he knows how to be responsive and flexible, as he works to understand the agent’s objective and bring just the right Avid solution to bear. And when he’s not here, he keeps running by coaching his kids’ sports teams.

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Direct Line: 816.994.7072