Using several key attributes of Avid’s Hosted PBX service, our clients can limit the impact of bad weather (such as today’s snow, icy roads and 45 mile-an-hour winds). Here are several ways to do this: Since our IP phones can work over any broadband connection, some clients anticipate tough commuting by taking their phones home […]
Provide us with your location and we will research the high-speed Internet options available to you today. Avid maintains a database of network options available at hundreds of locations throughout the KC metro area, and through our wholesale arrangements, we can access over a dozen high-speed networks on your behalf. The choices will likely vary […]
Avid’s very first client was Helix Architecture + Design. Since then, we have added many of the city’s leading architectural practices to our roster, including the local chapter of the American Institute of Architects. Here’s why we feel privileged to serve so many architectural firms: They value communications. Obviously the creation of a building is […]
When you call Avid’s service line, you may very well be speaking with one of the principals of the firm. Each of the three members of Avid’s top management team takes a shift on the service line each week, answering calls that range from orders for new phones, troubleshooting, questions about bills or just about […]
A customer called in in today at 10:30 am with a fax problem. Not an unusual call for us. They were getting inbound faxes and but couldn’t place outbound faxes. They even tried a second fax machine on the same line with the same result.The logical conclusion: there was a problem with the line.We answered […]
We recently turned up a new client who shares server space with another company in the same building. Our rack of equipment went right next to that of the other company. It provides a startling side-by-side comparison of Avid’s quality and that of another provider. In case you couldn’t guess, ours is on the right. […]
Does anyone really need 9 phone lines at home? Maybe not, but here’s how I have used Avid’s IP phone service in my own setup. 1. My office line also rings in my home office. 2. Avid’s service line rings in my home office. 3. I have a number that I use for accounts, but […]
Several years ago we started providing service to a small office for a brand new organization. Tomorrow that organization opens its $400 million jewel, the Kauffman Center for the Performing Arts–a venue of international significance. The center’s magnificence is obvious, but its behind-the-scenes infrastructure is impressive as well. Phone services are provided via Avid’s Cloud-based […]
David Scott, founder of Kansas City FiberNet, Birch Telecom and Avid Communications, has been following the development of fiber-optic communications for 30 years. In a series of articles, he interprets the significance of the Google’s announcement that Kansas City, Kan. and Kansas City, Mo. will be the first locations for its gigabit-fiber-to-the-home network. Part one […]