Avid decided to implement the Contact Center Solution to be able to consolidate calls, chat and email inquiries.
About Dave Scott
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We use OMER to track prospects and sales activity, generate proposals, orders and billing, build network configurations and much more.
Are you having problems working effectively from home? You’re probably not alone… it’s likely affecting many of the people working at your company.
Phone integration into a key application like your CRM is not heavy lifting. The productivity boost means payback is almost immediate.
Recently, we held our first virtual happy hour using our own Accession Meeting service. We got to see each other’s smiling faces for the first time in weeks.
Beginning Monday, April 27th, Accession will become MaX. This will be a branding change for now, but it signals future functionality related to user mobility.
For 15 years, we’ve preached about the value of working with Avid should there come a crisis. We sincerely wish we’d never had the need to prove that claim.
We imagine your business has been developing plans to handle disruptions possible due to the COVID-19 (“Coronavirus”) threat. We have.
By David Scott, Managing Member at Avid Communications. You should have two technology foundations for your business: Avid Communications and an excellent IT organization. For larger companies, the IT support is often largely in-house. But most businesses rely on a Managed Service Provider (MSP) to handle a fairly wide variety of IT functions. We at […]