Is your phone system an impediment to your business’ sales growth? Ask yourself:
- Do you lack Direct Inward Dialing?
- Are after-hours calls lost or poorly handled?
- Do important messages languish in voicemail accounts for hours?
- Does your system present the image of being “small” or “amateurish”?
- Do calls get routed properly through your organization?
- Do you know if calls are being lost due to lack of capacity?
- Do you have the capability of managing separate calling queues for separate functions?
Avid’s expertise is in tailoring the latest IP technology to meet your business’s specific needs. Before installing service, we will conduct a detailed Needs Assessment, and during this process, there is no greater priority than determining how your communications system can help you generate more business.
We specialize in the details. How long should a phone ring before it goes to voicemail? How and when should an Automated Attendant be used? How can Multi-Line Hunt Groups and Multiple-Appearance Lines be used to increase the percentage of sales calls that are answered quickly and properly? How can voicemail and email systems be integrated to speedily deliver key messages to key people? How can remote workers be seamlessly tied into the system?
With Avid’s Hosted IP service, there are 74 individual features–way more than you’ll ever need or care about. Picking the right combination for your needs is the key. And it’s why we employ Network Consultants who are skilled at customizing the features for you. It’s how we are different from all others.