At Avid, something that many new customers find too good to be true is the monthly invoice they receive from us. Let’s break down the difference between Avid’s invoicing methods versus other providers when it comes to your business phone bill. Taxes & Surcharges When we sit down with a customer, they usually want to […]
By Shelby Fuchs, Marketing Communications Specialist at Avid Communications If you live in the Kansas City metro, you’ve likely visited or heard of McLain’s Bakery located in the Waldo district. The McLain family opened the bakery in 1945, primarily focusing on danishes and a variety of other pastries. In 2014, Mollie Lothman’s family bought McLain’s. […]
By Shelby Fuchs, Marketing Communications Specialist If you’ve tuned into any of the local news or national news outlets lately, you likely saw a story about the Veterans Community Project (VCP) in south Kansas City. This idea, centered around providing housing to homeless Veterans, was sparked by three Veterans who believed that communities could, and […]
By Shelby Fuchs, Marketing Communications Specialist If there’s one thing we want our customers to know about Avid, it’s that we have made customer service our primary mission. Many times when we have the opportunity to meet with potential customers, one of the first things that they complain about regarding their current provider is that […]
By Shelby Fuchs, Marketing Communications Specialist As many of our customers already know, Avid has been carrying a softphone application for the last year or so. For those of you who haven’t had the opportunity to learn about this innovative communication tool for those who are frequently are on the go, you can read about […]
By Shelby Fuchs, Marketing Communications Specialist Recently, I wrote an article discussing Avid’s Agent Program and the great opportunities we receive by partnering with these individuals. They bring us many of our valuable customers! Avid’s First Ever Agent Open House Last week, we hosted our first Agent Open House at our office. This event was […]