Customer Spotlight: Rosehill Gardens

By Laren Landgren, Agent Manager at Avid Communications

Rosehill Gardens LogoWe’re proud to share a client success story with you this week about Rosehill Gardens. Rosehill Gardens is another agent referral from IT provider Salvus TG. (Salvus TG supports their network and firewall.)

For this project, we worked with Curtis Stroud, the owner of Rosehill Gardens. We increased the fiber bandwidth at their main locations. And we were able to provide them significantly more bandwidth for less than they were paying their previous provider on a monthly basis!

We can support premise based phone systems.

Avid Communications: Rosehill GardensIf you’ve been following our stories for a while, you know that we typically implement a business phone system with our hosted VoIP solution. But that doesn’t mean we can’t provide services and support for companies that have a premise based phone system. 

Rosehill Gardens has an ESI system at their main location and a Panasonic system at their Belton location. We installed a PRI at the main location, SIP trunks at the farm in Belton and an analog line at the main location for fax communications.

Seamless transition? Check.

If you think about it, phone systems and the internet connection are expected to work… just like electricity and water coming into a building. When an infrastructure change like this happens, proper planning and testing is critically important. 

The turn-up went well because of our planning and testing procedures. We do what we call a “make ready” a week before implementation. This is where we test the fiber internet circuit for both locations. We also test phone lines behind the scenes. We did real-world testing with the phone vendors to make sure everything was working correctly. This included making sure everything was connecting to the premise based phone system properly. And during this process, we coordinate with the IT support team to prepare for the cutover. All of this planning and testing is done so that there are no surprises on the day of the cut-over.

Avid Communications: Rosehill Gardens Avid Communications: Rosehill Gardens

We appreciate Rosehill Gardens for trusting us with their business phone and internet infrastructure. We’re so glad they’re part of our family of clients.

If you need a better experience with your business phone and internet service, please give us a call. We’d be happy to discuss your current situation and talk about how we can help. Interested in learning more about becoming an agent with Avid? You can contact Laren Langren at 816-994-7072 or llandgren@avidphone.com.

More About Rosehill Gardens

Avid Communications: Rosehill GardensAs Rosehill Gardens approaches their 107th year, they’re proud to provide their customers with the highest quality landscaping products and services in the industry. Ninety percent of what they sell at Rosehill Gardens, they grow!

They employ a staff of over 150 people who work in a wide range of positions. They have several divisions including Landscape Design, Maintenance, Irrigation and Lighting, over 1,000 acres at Rosehill’s Farms, as well as a full service retail Garden Center and a new Event Center. Each of these areas work together to provide their customers with the best possible landscaping experience.

Their team of designers and crews provide the inspiration people see, whether shopping on the Country Club Plaza, The Legends, or Park Place in Leawood, taking in a game at Kauffman Stadium or driving through the neighborhoods of Hallbrook and Mission Hills.

Rosehill Gardens Landscape and General Offices
311 E 135th Street
Kansas City, MO 64145
816-941-4777
https://rosehillgardens.com/

 

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *