The Avid Office | Avid Communications LLC

Calling Features

The Avid Office provides your team with virtually all of the state-of-the-art calling features you’ve seen and used on expensive corporate phone systems. Yet as a hosted service, Avid is constantly upgrading features, usually at no additional charge. Listed below is a shortened list of the currently available features. Call us at 816-994-7073 to hear about recent or upcoming additions.

New!

Power Tools

Sim Ring

Ring up to 10 phones when your number is called, including cell phones and home phones.

Find Me Follow Me

Ring additional numbers, as well as your own, when you are called. Customize the sequence used to ring phones according to your needs.

Selective Call Forwarding

Create a list and forward only those numbers to your Priority Line or any other phone.

VIP Caller

Calls from VIPs receive special treatment, including ringing on multiple phones (e.g. office, home and cell phone simultaneously).

Call Logs

View missed, received and dialed calls from web browser or phone display.

Multiple Location Service

Set up business service across multiple locations to perform as if all phones were at same place.

Dynamic Bandwidth Allocation

When voice traffic is light, extra capacity is allocated for even higher speed Internet access.

Integrated Messaging

Simplify your life by receiving voice mail and email in the same mailbox.

Virtual Private Networking

Secure access to your corporate network from remote locations.

Call Pickup Groups

Answer any ringing phone within a pre-defined group of users.

Standard/Multi-Line Hunt Groups

Distribute incoming calls among several phones using sophisticated call-flow algorithms--essential for customer-focused organizations.

Automated Attendant

Transfer callers to user’s extension, voice mail or information lines without the intervention of a receptionist. Automatically invoke different menus for after hours and holidays.

Multiple Appearance Numbers

Ring all phones in a group when a single number is dialed.

Multiple Lines Per Phone

Have up to 12 phone lines per telephone set.

3-Way Conferencing

Establish a conference call with the press of a button.

Call Park Orbits

Place a call in a “park orbit” and pick up from any other phone in the office (useful for transfers from assistants to executives or professionals).

Duplex speakerphones

Standard on all Avid-provided telephone sets.

Symmetrical Internet Access

High-speed access both to and from the Internet, and capacity is not shared with other customers.

Standard Features »