We believe that since the gigantic Bell System was broken up in 1984, nobody has gotten it quite right.
Prices have come way down, and that's good. But all the while, it seems like it's been getting harder to get good advice, to get on-site help when needed, to get resolution on simple issues such as billing errors.
So we're here to take a stance for a higher standard. That's why we place an AVID button on each phone. It's a hotline to us for service, repair, advice and assistance. We endeavor to answer those calls immediately and give you direct access to experts who are knowledgeable about your Avid setup.
Oh, and our prices are still the best in the market! We've found that better attention to our customers' needs doesn't cost us, it pays.